This policy explains how copyright owners (or their authorised agents) can submit a takedown notice relating to content reachable through the Arc Reader app. We handle notices consistently with the U.S. Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512, and with equivalent notice-and-action frameworks in other jurisdictions.
01Designated agent
Send all copyright notices to our designated agent:
Arc Reader — Copyright Agent
Email — trongthien18@gmail.com
Subject line — Arc Reader copyright notice
Email is required — it is the only channel we monitor for takedown requests. Do not submit copyright notices through the in-app feedback form; they may be triaged as general support and delayed.
02What a notice must contain
To be actionable, a notice must include each of the following:
- Your identity. Full name, postal address, email address, and phone number. If submitting on behalf of a rights-holder, the name of the rights-holder and your authorisation to act for them.
- The work. A clear identification of the copyrighted work you say is infringed (title, author, and, where possible, a canonical reference such as an ISBN, ASIN, or an official publisher URL).
- The material. The specific URL(s) of the infringing material reachable through Arc Reader. If more than one URL, list each separately. General references to a site are not sufficient.
- Good-faith statement. A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
- Accuracy statement under penalty of perjury. A statement that the information in the notice is accurate and that you are the rights-holder or authorised to act on its behalf.
- Signature. Your physical or electronic signature. Typing your full name at the foot of the message is sufficient for an electronic signature.
Notices missing any of the above are treated as incomplete, and we will reply asking for the missing element.
03Template you can copy
Paste this into an email, fill in the fields, and send to our agent. It covers every element above.
To: trongthien18@gmail.com Subject: Arc Reader copyright notice I, [FULL NAME], of [POSTAL ADDRESS], reachable at [PHONE] and [EMAIL], submit this notice of copyright infringement. I am [the copyright owner / the authorised agent of the copyright owner, who is [RIGHTS-HOLDER NAME]] of the following copyrighted work: Title: [WORK TITLE] Author: [AUTHOR NAME] Reference: [ISBN / ASIN / canonical URL] The following URL(s) reachable through the Arc Reader app contain(s) material that infringes my copyright: [URL #1] [URL #2] [...] I have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law. I swear, under penalty of perjury, that the information in this notice is accurate, and that I am the copyright owner or am authorised to act on behalf of the owner of an exclusive right that is allegedly infringed. Signed, [FULL NAME] [DATE]
04What happens next
On receipt of a complete notice we will:
- acknowledge receipt by email, usually within one business day;
- investigate the claim and the source URL(s);
- where we agree the material is infringing, block the source at our resolver so that the app can no longer import those URLs, and notify users who have the material in their library that the source is unavailable;
- where we are the appropriate party, forward the notice to the upstream host and, where relevant, the user who submitted the URL;
- record the action for our repeat-infringer log.
Note that Arc Reader does not host the chapter content itself. Users who already downloaded chapters before a block may retain local copies; we do not remotely delete content from users’ devices.
05Counter-notice
If you believe your content or a source you submitted was blocked by mistake or misidentification, you may submit a counter-notice. A counter-notice must include:
- your full name, postal address, email, and phone number;
- identification of the material that was blocked and the URL where it appeared;
- a statement under penalty of perjury that you have a good-faith belief the material was blocked as a result of mistake or misidentification;
- a statement that you consent to the jurisdiction of the courts where your address is located (or, if outside the United States, a court where Arc Reader may be found), and that you will accept service of process from the complainant;
- your signature.
On receipt of a valid counter-notice, we will forward it to the original complainant. If they do not file a court action seeking to restrain the material within 10–14 business days, we will restore access to the source.
06Repeat-infringer policy
We terminate the accounts of users who repeatedly submit infringing URLs to the Service, in appropriate circumstances. “Repeatedly” is judged on the facts — typically three or more substantiated notices against the same account in a rolling 12-month period. Sources (not accounts) we will block on the first substantiated notice.
07Misrepresentation
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents in a notice that material is infringing, or in a counter-notice that it was wrongly blocked, may be liable for damages, including costs and attorneys’ fees, incurred by any party injured by the misrepresentation. Do not abuse this process. We do not action notices that look like competitive sabotage, and we document abuse patterns.
08Not a copyright matter?
For other content concerns — trademark, defamation, a privacy complaint, harmful or unlawful material — please write to trongthien18@gmail.com with the subject line “content concern.” Describe the issue, include URLs and any supporting documentation, and tell us in what capacity you are writing (rights-holder, affected individual, authority).
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